
The Employment Offices of the Community of Madrid play a fundamental role in the labor reintegration of unemployed individuals in the region. There are a total of 42 offices distributed throughout the different municipalities, in addition to mobile offices like the «Employment Bus» that brings employment services to the most remote municipalities where there is no physical office.
In the latest episode of the videopodcast, we spoke with Amaya de la Fuente, director of the Employment Office in Ciudad Lineal, and Javier Covaleda, director of the Getafe II Employment Office, about the importance of tracking each individual case from the Employment Offices and how this is made possible through the automation of services such as registration or demand renewal, which allow for personalized efforts.
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Currently, the offices are comprehensive employment support centers. From registration as a job seeker —a crucial first step to access other resources— to guidance, training, job intermediation, and emotional support, especially for vulnerable individuals. Specific attention is given to certain groups: youth, individuals with disabilities, or women victims of gender violence, through specialized professionals.
Additionally, the offices have also specialized in certain labor sectors. The Ciudad Lineal office, for example, focuses on the food and fresh produce sector, which has high demand and a limited generational turnover. «We manage people, not just resumes,» Amaya stated, highlighting the personalized work done to find the right candidate.
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The offices also offer short and practical workshops on transversal skills, essential for improving employability and boosting the self-esteem of those in active job search. Work is done from motivation and connection with peer groups, as a way to heal the emotional impact of unemployment and activate new opportunities.
In conclusion, the employment offices of the Community of Madrid are much more than just registration points: they are spaces for transformation, support, and reconnection with the labor market, not only for youth but also for individuals over 45 years old. A clear message that Amaya and Javier wanted to convey to all Madrilenians: «Come and see all that we can do for you.»